BEA (pronounced 🐝)
For shoppers, business managers and administrators
Need help with online ordering and payments, tracking your delivery or just have a question about Woolworths at Work? Ask BEA, our newest team member. BEA can help you track your order, initiate a refund, answer FAQs and connect you to a team member when you need further support.
Available 24/7
Our team will support you with everything from deliveries, ordering and checkout support, to password resets, account and business updates. We can also help with updating contact details, users, trading accounts and in-store card queries.
Our finance shared services team will support you with invoicing queries, line of credit updates and adjustments, credit allocations, reconciliations and payments support.
Dedicated account managers will provide whole of account delivery and fulfilment services, including in-store card management, updates to account structure and billing, webinars, demonstrations and new feature support.
The Gift Card Support Team can answer questions about purchasing and payment options for Gift Cards, provide help navigating the Corporate Gifting site, or assist in resolving payment issues.