Plus, meet our newest team member
We’re always looking at ways to improve the Woolworths at Work business shopping experience. Find out about the new features and enhancements that our teams have built in the past quarter that make the shopping experience even better.
Faster, smarter business shopping
Buying for your business shouldn’t take all day. So, we’ve tuned up the shopping experience so you can quickly place your order and get back to your day.
My orders
You can now find your past orders, invoices and live tracking links all in one place. Visit the ‘My Orders’ page if you need to download an invoice or dispatch note, track a delivery or quickly reorder items from a past shop.
Buy again
Grabbing the same items week after week? No need to search for them one by one. You’ll find your recently purchased products right on the homepage when you log in to shop.
Preferred delivery window
Need your order to arrive at the same time every week? No problem. We’ll pre-select the delivery window you chose for your last order to save you searching through dozens of options. Need to pick a different slot? You can easily switch it out for a time that suits you better.
Meet our newest team member
BEA (pronounced 🐝) is our new chatbot, built for business. You might know BEA’s cousin Olive from Woolworths Online. Friendly, professional and sharp as a tack, BEA is available 24/7 to help you get the most out of Woolworths at Work.
What can BEA do?
Like any new employee, it takes a little while to get up to speed. BEA is continuously learning, getting smarter every day and will be able to better assist you as time goes on. For now, BEA can:
- Track your order
- Help with online ordering and payments
- Initiate a refund
- Answer frequently asked questions
- Connect you to a team member
Ready to try our new features?
Not a customer? Speed up your shopping process and get more time back in your day.
Upgrade to Woolworths at Work today.
