A guide for shoppers and admins
Woolworths at Work isn’t just about business groceries — it’s a platform designed to streamline your ordering process, save you time, and keep your budget on track. Whether you’re the designated shopper or an account administrator, this guide will equip you with the knowledge to unlock the full potential of your Woolworths at Work account.
Shopper or admin? Click which role you play below
I’m a shopper: I use my organisation’s Woolworths at Work account to shop and place orders.
I’m an admin: I deal with the financial side of my organisation’s Woolworths at Work account, including managing shoppers, running reports, and accessing invoices.
For shoppers
Seasonality Tracker – find what’s in-season and best for your budget
Discover which fruit and veg is at the peak of its nutritional goodness right now, and which is the most budget-friendly, using our handy Seasonality Tracker.
Here’s how to find our Seasonality Tracker:
- Log in to your Woolworths at Work account
- Click on ‘Discover Centre’ located in the top menu bar
- Click ‘Seasonal Produce’ and we’ll show you what’s in season, along with tips and information to guide your fresh ordering throughout the year
Best of all, every piece of fruit and veg is backed by our Fresh or Free Guarantee1, so you can order with confidence, every time.
Turbo-charge your ordering with custom shopping lists
Does adding the same items to each order feel slow? It’s time to add some speediness with custom shopping lists. Use them for different shopping groups – like your monthly stationery, fortnightly cleaning essentials, or weekly fruit delivery. Then all you have to do is add the entire list to your cart, adjust quantities, and checkout in just a few clicks. It’s the speed busy shoppers need.
Set a Recurring Order for automatic deliveries week after week
Say goodbye to manually placing your regular orders. With Recurring Orders, you can set up automatic deliveries for your most frequently purchased items, whether it’s weekly, fortnightly, or monthly2. This is a lifesaver if you want to avoid running low on essentials – plus it gives you valuable time back in your day. Remember, you’ll need a Work Account line of credit to access Recurring Orders. Applying is quick and easy via Work Hub3.
For admins
Apply for a Work Account line of credit for an easier way to pay
Streamline your business expenses with Work Account, a convenient line of credit that simplifies your payment process. With Work Account, you can accrue spend online and in-store for 30 days, followed by a 15-day payment window. This allows you to consolidate all your transactions into one monthly digital invoice, providing a clear overview of your organisation’s spending. You’ll also get access to detailed spend reporting and a Work Account Card for in-store purchases at Woolworths Supermarkets, Metro, and Big W. Plus, there are no fees or interest charges. Apply for a line of credit in just 15 minutes via Work Hub3.
Centralise your teams by adding multiple shoppers to your account
Bring all your shoppers together under your organisation’s account for greater visibility of spend. Here’s how quick and easy it is to add shoppers:
- Log in to your Woolworths at Work account and go to ‘Work Hub’
- Click on ‘People’
- Click ‘Add a shopper’, and follow the prompts
- Send an invite to your chosen team member, and they’ll be ready to shop in no time
By consolidating your team’s shopping under one account, you’ll gain greater control over your budget and better oversight of your organisation’s purchasing activity.
Access Work Hub reports for more spend insights
Get a clearer picture of your business’ spending with Work Hub reporting. View orders for the month to date, online spend across a six month period, and your average order values – all in a simple reporting dashboard. These insights can help you stay on budget, make informed decisions, and optimise your spending. Best of all, you can access Work Hub reporting and other tools for free.
By utilising these features and tools, you’ll get more out of your time shopping with Woolworths at Work. From saving time, to valuable insights, we’re here to make your business’ next grocery shop – and the next – smooth and efficient.
So, what are you waiting for? Start exploring the possibilities today.
Not a customer yet? Sign up now
1 If your shoppers aren’t 100% satisfied, we’ll refund any fresh food. ‘Fresh food’ includes any unpackaged products from our Fresh departments and any packaged items marked with the Fresh or Free symbol. Some exclusions may apply.
2 Only available with a Work Account line of credit. Delivery up to 13 times. The price of products is set when each individual order is created under the Recurring Order (approximately six days before the relevant delivery window closes).
3 Subject to approval, which can take 2-5 business days.
