Written by
Woolworths At Work
Still buying supplies for your business with a regular Woolworths shopping account? Here’s what you’re missing out on.
There’s a reason Woolworths has been voted the #1 trusted brand in Australia – we’ve been around for almost a century, bringing fresh, local food and everyday essentials to Aussies all over the country.
In that time, we’ve learnt a thing or two about what our customers need. And for businesses, that means streamlined ordering, easy, efficient accounting and a range of products to suit the whole team.
That’s why we built Woolworths at Work – a smart solution that makes business shopping easy. It’s the Woolworths you love, reimagined for business. Here’s a quick rundown of what’s on offer.
- Curated business range
We’re all about saving businesses time – because we could all do with a few more hours in the day! That’s why we’ve carefully curated a range of business products to save your teams from endlessly scrolling through irrelevant products. You’ll find the top picks for a huge range of industries at a variety of price points to suit any budget.
- Real-time reporting
Need to keep tabs on how much your business is spending? Our easy-to-use reporting dashboard gives you total visibility, easily copy tables and drop into business monthly reports, including total spend and average order value month on month.
- Access to transactional data
Need to drill down on the numbers even further? With Woolworths at Work, you can access in-depth purchasing data that helps you monitor spend or if you are simply curious about the types of products your teams are buying.
- Line of credit
Credit cards and petty cash not working for your team? Apply for a line of credit1 to streamline all purchases across the business into a single account. We’ll even let you know when you’ve spent 50% and 80% of your limit so you’re never locked out.
- Consolidated invoices
With a line of credit, you can consolidate an entire month of purchases into a single digital invoice. Then, you can either pay it manually or set up a direct debit to cut down those manual admin tasks even more.2
- Easily shop online or in-store
We know that sometimes you need to pop into the supermarket for last-minute essentials. You can link an in-store card to your line of credit and easily purchase at your local store without having to submit any receipts or chase reimbursements.
- Add multiple shoppers
Need to enable staff from multiple areas of the business to order? Not a problem. You can set up your account to reflect your business structure. That way, your shoppers and administrators can access the tools they need.
- Add multiple staff to manage your account
Easily add another Account Admin (Work Hub user) who can manage the account, access reports, and place orders if the primary account admin goes on leave or needs a helping hand.
- Customise your account to suit your business
You can set up your account with multiple locations, cost centres and ABNs to reflect your unique business structure. This enables more detailed, streamlined accounting and provides greater visibility for business leaders.
- Spend alerts
Sticking to a budget? You can set up a spend alert to be notified via email whenever someone from your team makes a purchase over a chosen threshold. It’s a great way to stay on top of spending.
- $0 next-day delivery
Delivery fees can eat into your budget, and we want you to save your money for important things. That’s why with Woolworths at Work, you never have to pay a delivery fee again. Choose one of many free next-day delivery windows3 when you place your next order.
- Monday morning deliveries from 5am
Our delivery drivers are up and at ‘em earlier than most suppliers – because we know you need to get sorted before the day gets away from you. We offer plenty of delivery windows before 8am to ensure you have everything you need for a great day.
- Live delivery updates
We know you don’t have time to wait around all morning for delivery. Our drivers will let you know when your order will arrive within one hour, so you can ensure someone is available to accept it. We’ll also send an SMS reminder with a link to track your order, or you can see live updates in your Woolworths at Work account.
- Higher order quantities
Did you know most supermarkets and suppliers limit the number of items you can order at once? But we know that businesses sometimes need to order in higher quantities. So, we’ve increased the order limit on a range of everyday essentials. You can now order up to 99 units of selected products – almost 3x the available amount of the supermarkets!
- Value tags
We’ve made it easy to find popular, cost-effective products across our range. Look out for items that are tagged with ‘Top picks’ and ‘Large value pack’ when you order.
- Consistent pricing
Managing your budget is a crucial part of any job. With our consistent pricing model, it’s easy to forecast your spend for the quarter because our prices don’t yo-yo from week to week. They’re consistent, competitive and aim to offer you great value across a range of everyday essentials.
- Dedicated support from business experts
Our Business Support Hub team is available from 7am–7pm AEST, seven days a week. That means you can jump on the phone or shoot them an email, and they’ll be glad to help you with ordering and product queries, delivery updates and more.
- No extra fees
We care about providing value where it matters most. That’s why you’ll never pay any service, packaging or bulk order fees. Our platform is 100% free to use. We provide free packaging including sustainable options like our Bagless to Bench service5 and offer a bulk ordering service at no extra cost.
- Bagless to Bench
No time to unpack your order? No worries. If you select ‘Bagless to Bench’ as your delivery method, our friendly delivery drivers will unpack it directly onto your bench for you. This also reduced the amount of excess packaging required to pack your order – a nice win for the planet, too.
- Fresh, local produce
We partner with thousands of farmers across the country to source high-quality, fresh Australian produce. We choose homegrown items wherever possible, with 96% of fruit and veg and 100% of fresh meat, eggs and milk sourced directly from Australian farming communities. It’s our goal to ensure the fruit and veg that ends up in your office kitchen or staff room is never grown too far away.
- Healthier options for busy teams
We’re proud to offer more than 6,500 products from our Own Brand range – ranked the healthiest supermarket own brand range in Australia6. Plus, you’ll always find healthier snack and lunch options across our great value range.
- Learning Hub
To provide even more value for our customers, we regularly add new resources and educational tools to our Learning Hub. Here, you’ll have access to webinars, articles and downloadable content to help you do great work.
- We care for your community
As proud members of the Woolworths Group, we’re committed to giving back to our community. From partnering with OzHarvest to support food relief for vulnerable Australians to providing Junior Landcare Grants to bring local gardening projects to life, we take pride in bringing a little good to everyone, every day.
Let’s get you set up for smarter business shopping today. Sign up
Disclaimer:
1 Subject to credit approval, which takes between 2-5 business days.
2 Consolidated invoicing available for accounts with a line of credit only.
3 Next-day orders over $99, excludes same-day and partner delivery. Subject to availability, excludes remote locations.
4 Weekday AM windows only, subject to availability. Windows reserved up until 2 days before delivery date. Exclusions apply.
5 Not available if you tick ‘Leave unattended’ at checkout. For food safety reasons, certain produce, chilled and frozen items will need to be packed into produce or reusable bags.
6 According to The George Institute for Global Health’s FoodSwitch: State of the Food Supply report (2023) based on mean Health Star Rating compared with Coles, Aldi and IGA.
