Contact us

Contact us

BEA webchat screenshot

BEA (pronounced 🐝)

For shoppers, business managers and administrators
Need help with online ordering and payments, tracking your delivery or just have a question about Woolworths at Work? Ask BEA, our newest team member. BEA can help you track your order, initiate a refund, answer FAQs and connect you to a team member when you need further support.


Available 24/7

Business Support Hub

For business managers, administrators & shoppers

Our team will support you with everything from deliveries, ordering and checkout support, to password resets, account and business updates. We can also help with updating contact details, users, trading accounts and in-store card queries.

Call: 1300 390 971
Monday to Friday, 7am to 7pm (AEST)

Finance Shared Services

For business managers, administrators & finance

Our finance shared services team will support you with invoicing queries, line of credit updates and adjustments, credit allocations, reconciliations and payments support.

Call: 1300 390 971 (option 4)
Monday to Friday, 7am to 5pm (AEST)

Account Management

For business leaders, administrators and key stakeholders

Dedicated account managers will provide whole of account delivery and fulfilment services, including in-store card management, updates to account structure and billing, webinars, demonstrations and new feature support.

Contact your Woolworths at Work Account Manager